Patient Engagement Solutions from PSS

Stay Connected with Your Patients and Improve your Health care Practice Management

Consistent patient engagement -- your clinical and business success depends on it. And with the advent of Health Information Technology solutions, you can reap the benefits of patient engagement without investing staff time or unnecessary expenses.

Patient Messaging Systems
The implementation of an automated messaging system is shown to help reduce the number of no-shows and missed appointments and generate more appointments. The right system can even reduce the time your staff spends on delinquent accounts and decrease your communication expenses.

Whether you need to remind patients of appointments, collect overdue account balances, or advertise new services, an automated system makes it easy - and fast. Patient engagement health information technology software lets you communicate with patients using a combination of phone, e-mail and text messages.

Here's how it works: The automated system interfaces with your practice management software, and delivers a variety of customized messages to patients. You can choose to include individual patient names, dates, times, locations, or other variables that are stored in your practice management software. Then, messages are left automatically - which means less effort goes into successful health care practice management.

Message Types Include:

• Appointment reminders
• Recall notices
• No-show reschedules
• Balance due notifications
• Birthday greetings
• On-Hold Messages
• Offer new treatments
• Educate patients
• Introduce new doctors and staff members
• Enhance your practice's professional image
• Reduce dropped calls
• All-digital message systems work with your existing telephone and practice management software to deliver clear, professional messages and music to patients on hold.